Ottobock: Digitizing the Patient Journey

How Ottobock and our team are revolutionizing clinical workflows and custom prosthetic fabrication through a unified digital design-to-developer ecosystem.

Ottobock and our team set out to digitize the patient journey end to end. The challenge was to replace decades of analog processes and legacy systems with a unified digital ecosystem that could improve connected product development lifecycles, reduce time-to-market, and still meet the strict regulatory expectations of medical technology.

Problem

Ottobock faced analog workflows, fragmented systems, complex 3D modeling requirements, and strict security and compliance demands around personal health data.

Solution

We consolidated design and development into the Ottobock Lifelounge ecosystem, using Figma as a shared platform and pairing it with specialized engineering, workflow tooling, and continuous user feedback.

The Challenge

Ottobock faced the complex challenge of transforming decades of analog processes and legacy systems into a seamless digital ecosystem. Our mission was to improve connected product development lifecycles and reduce time-to-market via a unique Figma design system-all without compromising the stringent regulatory standards essential for medical devices.

Solution & Implementation

Regulatory-Compliant Design and Development for Medical Tech



A strategic approach consolidated fragmented tools into the unified 'Ottobock Lifelounge' ecosystem. By merging design excellence and technical precision with continuous user feedback, we established a single, high-performance digital platform based on Figma for global operations.

Workstream 01

Concept, Design & UX Strategy



We established a comprehensive design foundation in Figma to ensure consistency, accessibility, and scalability across the entire digital ecosystem.

  • Figma Design System with typography hierarchy, design tokens, and responsive component library
  • Dark mode support and WCAG 2.1 AA accessibility compliance
  • UX writing guidelines and microcopy standards for medical terminology
  • Interactive prototyping for clinical workflow validation

Workstream 02

Specialized Software Engineering



We built robust, scalable, and compliant technical infrastructure for clinical workflows and custom prosthetic fabrication.

  • Clinical Workflow & Custom Fabrication: Patient assessment tools, measurement capture, and order management systems
  • CadKit & Lazar Posture Integration: CAD/CAM integration for prosthetic design and 3D scanning with laser measurement systems
  • Cloud & DevOps: Azure cloud infrastructure, CI/CD pipelines, and automated compliance testing frameworks

Workstream 03

User Research & Continuous Optimization



Data-driven insights to validate design decisions and continuously improve the user experience for all stakeholders.

  • Qualitative interviews with clinicians, technicians, and patients to understand pain points
  • Usability testing sessions with real-world clinical scenarios and fabrication workflows
  • Post-launch surveys and analytics tracking to measure adoption and identify optimization opportunities

Results & Vision

Powering Patient-Centric Innovation Through the Figma Platform



Measurable results across clinical efficiency and design scalability strengthen Ottobock’s position as a leader in digital health. This transformation has redefined its global footprint, establishing the company as a premier innovator in patient-centric medical technology.

“Using Figma as a unified design and development environment allows us to move faster, collaborate across disciplines, and ultimately bring better solutions to patients and clinicians.“

Dr. Larisa Wewetzer - Head of Digital Health Solutions & Platform, Ottobock

Approvals

Accelerated patient records for smarter health insurance approval via Smart Documentation.

Modeling

Up to 50% faster 3D modeling and significant performance boosts in engineering workflows through CADkit.

Releases

Shorter product release cycles for Custom Fabrication workflows.

Looking for support in healthcare design?

We build design systems and custom plugins that turn complex compliance into seamless user experiences.