Services — Edenspiekermann

By constantly inventing new digital products, services & revenue streams with internal product teams

By inventing and prototyping groundbreaking experiences for the market leaders of tomorrow

By redefing customer journeys and passenger flows for the world’s largest mobility hubs

Automotive
Joining forces with the EV industry leaders creating winning in-car experiences
Digital Health
Pushing forward the patient centric revolution in MedTech healthcare & wellbeing
Mobility
Designing for a new public transport to make our cities more livable for everyone
Financial Services
Winning the InsureTech and FinTech future by focussing on customers’ real needs
Media
Building content-based business models & products for journalists and brands
Public Authorities
Creating accessible services & experiences for citizens, tourists and talents alike

Our Services

Explore
Strategize
Design
Build

Explore

User research

We distill user needs and motivations, understand behavioral patterns with our proven methods like interviews and cultural probes – in real life, on site and remote.

Insights & archetypes

We translate inisghts into user archetypes, Jobs-to-be-done and opportunity areas for ideation. Our goal: creating change inside organisations through honest user centricity.

Journeys & ecosystems

We map customer journeys and service ecosystems to align and orchestrate your teams’ efforts. Because user centricity is a team sport — not a department competition.

Future scenarios

We develop future scenarios based on trend research, strategic foresight and field research. Our scenarios highlight your opportunities for future UX journeys.

Strategize

Product Strategy

From corporates to start-ups we begin by analysing your product & service portfolio, then strategize the target state and break down roadmaps & KPIs to steer successfully.

Innovation & growth

Based on research and strategic insight we do opportunity mapping to ideate new innovation and growth areas. We even build up or grow your start-up & corporate venture with you.

Experience strategy

In our experience strategies we develop your desirable ecosystem vision and UX principles. Together we implement the change redefining success for your customer experience KPIs.

Brand & content strategy

We sharpen your brand core as a catalyst of change and innovation. Our content strategies maximise your impact for content as a powerful interface to your users.

Design

Prototyping

We believe: Prototype over PowerPoint! From innovations sprints to products & services and even strategy work – we prototype and build proof of concepts in VR, AR and the real world.

Product design

Our track record in delivering great product design spans from in-car to web to native platforms and smart TV. Designing workflows & team setups is part of our deliverable.

Service design

Together with your teams and stakeholders we design the entire process, develop the service blueprint and connect the services across touchpoints within your ecosystem.

Brand design systems

Creating a seamless brand experience across all touchpoints requires a system. Our brand design systems cover voice to VR/AR to UI and micro-interactions to make you scale.

Build

Web experiences

From websites to PWAs to web-ecosystems: Since over a decade we take pride in a strong development team and longtime partners pushing for innovation, reliability and speed.

Native apps

Native applications can have an advantage leveraging platform specific abilities. This is why we also develop apps for iOS and Android to smart TVs and AR like the HoloLens.

Service implementation

Implementation is the moment of truth for a service bridging engineers’ abilities with your user’s needs. We train your service units and provide the operational concept description. 

Libraries & playbooks

We synchronize and enable your teams with digital playbooks, component libraries and brand hubs. We believe in one source of truth allowing clear governance & efficient scaling.

Edenspiekermann is an independent design consultancy with offices in Amsterdam, Berlin, Los Angeles, Chicago, San Francisco and Singapore.

Our expert teams of designers, developers and consultants bring design-driven growth to the market leaders of today and tomorrow.

Let’s talk

Our Offices

Choose your location!

We want to partner up with you – feel free to contact us in a  location nearest to you. As an international team we span the  globe with six offices, staying close to our clients and their  most important markets.

Berlin